Security, privacy, and how it all works

Your security and privacy are of utmost importance to us. Find the most important details below, followed by FAQs, and then links to all our terms and policies at the bottom of this page.

We encourage security vulnerability reports to be sent to security@salesjim.com for our investigation

The basics

  • SalesJim is an app for Desktop, iPhone and Android phones.
  • You have to manually start SalesJim for a meeting (it won't auto-join or auto-record anything). SalesJim then accesses your microphone audio, and your meeting audio on your device, and transcribes it.
  • SalesJim for Desktop works with any meeting platform. Zoom, Meet, Teams, you name it. SalesJim for iPhone and Android is built for in-person meetings.
  • SalesJim uses best-in-class transcription providers (like Deepgram and Assembly) and AI providers (like OpenAI and Anthropic) to summarize your meeting.

Privacy & Data Handling

  • Model training: We never permit external AI providers (such as OpenAI or Anthropic) to use your information for their own model training. SalesJim may use anonymized data to enhance our own features, but you can opt out at any time in your Settings. This is disabled by default for all users.
  • Control over your transcripts and recordings: Your recordings are private by default and only shared if you choose. You can remove individual recordings or request deletion of all your data at any time.
  • Secure, encrypted storage: All content is stored in Google Cloud servers located in the EU, within a secure Virtual Private Cloud. Data is encrypted both at rest and in transit, and is backed up daily. Our engineering team has deep experience building secure, scalable systems for leading global technology companies.
  • Support when you need it: If you have questions or concerns, our team is always available to help.
SOC-2IN PROGRESS
We're working to achieve full SOC-2 compliance
GDPR
We're committed to GDPR compliance and have a Data Processing Agreement available upon request
Read our Privacy Policy
HIPAA
We implement HIPAA Safe Harbor compliance through advanced data obfuscation and anonymization techniques, ensuring protected health information remains secure
Read our Privacy Policy