SalesJim captures and analyzes what actually happens in the room-whether you're closing a deal or resolving a tough support issue-discovery, demos, negotiations, objections, escalations, and policy moments-so coaching is grounded in real face-to-face conversations, not guesswork.
The same capture, AI analysis, and feedback loop powers sales reps and customer support: train on what your best people actually say and do.
Record → analyze → coach on discovery, demos, pricing, and closes-turn top rep behavior into a playbook the whole team runs.
Analyze and train on live support conversations-tone, empathy, policy, and de-escalation-so quality stays consistent when volume spikes.
Record and transcribe in-person sales meetings, support desks, and other customer-facing conversations while protecting privacy
Spot patterns in wins, saves, and resolutions-then spread what top reps and agents do across the whole team
See where sales playbooks and support standards hold up-or fray-across meetings, shifts, and regions
Organizations worldwide use SalesJim to sharpen face-to-face selling, coach reps and support agents on real conversations, and lift outcomes on the interactions that matter.


































New software shouldn't take a year to implement.
SalesJim is built for customer-facing teams in the room-closing deals, handling escalations, and running support that still happens live. Turn those moments into repeatable playbooks for sales and support.
Seamlessly record in-person sales and customer-support conversations with built-in anonymization to protect customers and your brand.
Jim analyzes transcripts to identify patterns, language, and techniques that drive wins, saves, and better support outcomes.
Automatically generate sales and support playbooks from your top performers' and top agents' most effective approaches.
Analyze support and success conversations to improve tone, policy adherence, and resolution quality-then train the whole floor on what works.
Track playbook adherence for sales and support and spot coaching opportunities before small issues become trends.
Run controlled experiments with different sales or support approaches and measure their impact on conversions and outcomes.
Security and compliance-including GDPR and HIPAA where you need it-to protect sensitive customer and business data.
Give sales and support team members actionable insights to improve immediately after customer interactions.
Refine your sales motion and support standards to maximize win rate, resolution quality, and revenue from live conversations.
Unlike other solutions, SalesJim delivers accurate, AI-powered transcription for even the most challenging languages and dialects-ones that competitors simply can't handle.
We're one of the very few platforms offering accurate transcription for niche languages and dialects that have always been problematic for other solutions:
Finally, accurate transcription for Schweizerdeutsch dialects
Slovene, Serbo-Croatian, and more with exceptional accuracy
Swedish, Norwegian, Danish, Finnish-all fully supported
Right-to-left languages handled with precision
And many more... Don't see your language? Contact us - we likely support it!
SalesJim supports GDPR and HIPAA where your deals require it, with enterprise-grade controls for sensitive customer and business data.
Your meeting recordings and transcripts are safely encrypted and stored with full compliance, so you can coach harder without cutting corners on privacy.
Through our hosting on Google's Vertex AI Platform, all LLM queries are never used for training, remain completely confidential, and maintain the highest level of privacy for AI usage-currently unmatched in the industry.
Our industry-leading anonymization means reps and support agents never have to worry about embarrassment or exposure. No individual can be singled out or shamed through the software.
SalesJim is designed to track playbook adherence and team improvement-not to punish individuals. This removes a huge hurdle found in traditional intelligence tools and helps customer-facing teams actually want to use the app.
Like most field and floor teams, they have almost no visibility into live sales or support conversations-so they can't diagnose stalls or coach with specifics.
Drowning in transcripts, with no practical way to extract actionable feedback. Coaching becomes an endless, manual slog.
Automated analysis, coaching, and progress tracking for sales and support-finally, a solution that bridges the gap between too little and too much data.
Most sales and support teams never improve-because no one actually reviews live conversations or gives consistent feedback. SalesJim automates this, so your customer-facing teams finally get the coaching they need.
SalesJim transcribes your Mac's audio directly, so there is no need for meeting bots joining your call.
With our Zapier and Make integrations, you can automate workflows and connect SalesJim to your favorite tools - no code required.