For the purposes of this Privacy Policy:
We may collect personal data, including, but not limited to, email address, name, phone number, and payment information (bank account details) to facilitate product/service purchases or service transactions. Usage Data is also collected, such as your IP address, browser type, visited pages, visit times, device identifiers, and diagnostic information. This includes data collected from your mobile device. We collect information your browser sends when you use our service.
Customers can connect third-party services to their accounts. SalesJim may receive information (e.g., username, email address) from connected services, subject to the third-party's privacy policy. We do not store third-party service passwords.
We utilize cookies and similar technologies (web beacons, tags, scripts) to track activity and improve our service. Cookies allow us to remember your login, language preference, and other choices. These include necessary/essential cookies, cookies policy/notice acceptance cookies, and functionality cookies. We also use tracking and performance cookies, which may be provided by third parties. You can manage cookie settings in your browser.
We use your personal data to:
We may share your data with:
We retain your personal data only as necessary, including for legal compliance, dispute resolution, and contract enforcement. Usage data is retained for internal analysis, often for shorter periods, except when needed for security or functionality improvement.
Your data may be processed and stored across different locations, potentially in jurisdictions with differing data protection laws. You consent to this by submitting your data and accepting this policy. We take reasonable steps to secure your data in these transfers.
Your data may be transferred in a merger, acquisition, or sale. You will be notified before such a transfer.
We may disclose data to comply with law or valid requests from authorities.
We employ commercially reasonable measures to protect your data, but cannot guarantee absolute security.
Third-party service providers may access your data, governed by their privacy policies.
Google Analytics, Mixpanel, Customer.io, and other third-party services collect data regarding use of our service. Opt-out options are often available.
We may use third-party payment processors (e.g., LemonSqueezy, Stripe) for transactions. We do not store your payment card details.
We process data based on consent, contract performance, legal obligation, vital interests, public interest, or legitimate interest. We clarify the specific basis.
You have rights, such as accessing, correcting, and deleting data, objecting to processing, and data portability. You may exercise these through your account settings or by contacting us. You have the right to withdraw your consent.
Contact us to exercise your data protection rights. We may request verification of your identity.
Our business customers are responsible for compliance with data protection laws, including obtaining informed consent and handling data subject rights requests. We assist with compliance, including GDPR.
We offer automatic redaction of personal data (e.g., account numbers, passwords, emails) from transcriptions using AWS Comprehend.
Our service is not intended for children under 13. We do not knowingly collect data from them.
Links to other sites are not our responsibility. Review the privacy policies of linked sites.
We may update this policy. Changes will be posted on this page, notified via email/a prominent notice, and the "Last Updated" date will be updated.
Report potential vulnerabilities to security@salesjim.com.
Contact us at info@salesjim.com for privacy questions.